Full Time Clinic Receptionist – 5* Luxury Skin Clinic


London
Posted 3 weeks ago

Location: Chelsea, London

This person will be highly organised, have superb interpersonal skills and a good knowledge of the aesthetic / medical industry. They will be polished, friendly, and articulate. This would ideally suit an individual who may have had a clinical or a therapy background who enjoys administrative tasks, loves guest liaison and a real people person.

Daily responsibilities will be booking treatments and dermatology procedures, answering the phone, emails, facilitating a seamless customer and patient journey, retailing product lines, assisting dermal therapists and the medical team operationally. This is an amazing opportunity to work in a very busy, prestigious clinic, alongside one of the most prominent therapists in the world, with an eminent clientele. 

The Requirements of a Clinic Receptionist:

  • Experience of working within a Skin Clinic, Spa, Hotel, High-end Restaurant or equivalent
  • Meticulous attention to detail, methodical, able to work in a very busy environment, able to prioritise effectively and be a very good communicator
  • Excellent technical English oral & written
  • They will be personable with a positive demeanour and first-class customer service.
  • Excellent administrative skills, good knowledge of Office Suite (Excel /Word / PP) etc.
  • Providing customer service to A-list celebrities and high-end clientele
  • Building relationships and rapport with all clients
  • Retailing and product recommendation

Desirable but not essential:

  • Working within a 5* Skin Clinic
  • Working knowledge of Pabau booking software or similar
  • Prolific experience working in similar prominent luxury establishments with VIP clientele and be accustomed to VIP’s and delivering an esteemed service
  • Commercially savvy with a proven track record for selling with demonstrable KPI’s in a retail setting
  • Beauty Therapy or Medical diplomas / qualifications would be advantageous

Benefits

  • 28 Days Annual Leave
  • £300 per quarter product allocation (after passing probation)
  • Bonus scheme on Retail Sales
  • Salary £25,000
  • Annual Salary Reviews
  • Matched Pension Scheme 3%
  • Full Training Given on Software
  • Team Days and Wellness Training

For more information about the role or to apply please send your CV now to matt@langtonhowarth.com and call Matt today on +44 (0) 113 243 3499 to discuss this role in confidence.

You must have the right to work in the UK to be considered for this role.

Beautiful Recruitment also operates a recommend a friend referral scheme. So if you know someone who could be good for the role, email your nominated candidate’s name and contact details in confidence via email too, and we’ll ensure you receive £100.00 of vouchers from a high street retailer of your choice once we have successfully placed the person referred by you

Job Features

Job CategoryBeauty/Aesthetics

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